Terms of service

Terms of service

Terms of Service

Overview

Welcome to Luban Pride! The terms “we”, “us”, and “our” refer to Luban Pride. Luban Pride operates this website and online store, including all related content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience.

Luban Pride is powered by Shopify, which enables us to provide these Services.

These Terms of Service (“Terms”) govern your access to and use of our Services and describe your rights and responsibilities. Please read them carefully, as they include important legal information, including limitations of liability and warranty disclaimers.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy (see Privacy Policy). If you do not agree, you should not use our Services.


1. Access and Account

By using our Services, you confirm that you are of legal age in your country or have permission from a parent or guardian to use the Services.

To access certain features, you may be required to provide personal information such as your name, email, billing, shipping, and payment details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or shared.


2. Our Products

We strive to display product descriptions and images as accurately as possible. However, actual product colors or appearance may vary depending on your device settings.

We do not guarantee that product appearance or quality will meet your expectations exactly as shown online.

We reserve the right to modify product descriptions, discontinue items, or limit product availability at any time.


3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

An order is only confirmed once payment has been successfully processed and accepted.

We may cancel or refuse orders and will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Return & Refund Policy.

Orders are for personal use only and may not be purchased for resale or commercial distribution without permission.


4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the one shown at checkout and confirmed in your order confirmation.

Prices may not include taxes, shipping fees, customs duties, or import charges unless stated otherwise.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases.


5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Once an order is handed to the shipping carrier, risk of loss transfers to the customer.


6. Intellectual Property

All content on this website, including text, images, logos, designs, and product materials, is the property of Luban Pride or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Luban Pride trademarks may not be used without authorization.


7. Optional Tools

We may provide access to third-party tools “as is” without warranties or guarantees. Use of such tools is at your own risk, and we are not responsible for their performance or outcomes.


8. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or policies. Use of third-party websites is at your own risk.


9. Relationship with Shopify

Luban Pride is powered by Shopify. However, all purchases are made directly with Luban Pride.

Shopify is not responsible for any transactions, product issues, or disputes between customers and Luban Pride.


10. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use personal information.

By using our Services, you agree that your data may be processed by Luban Pride and Shopify as necessary to provide and improve services.


11. Feedback

Any feedback, suggestions, or ideas you submit may be used by Luban Pride without restriction or compensation. You confirm that you own or have rights to any feedback provided.


12. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.


13. Prohibited Uses

You agree not to use our Services for any unlawful, harmful, or abusive activities, including but not limited to:

  • Fraud or misleading activity
  • Violating intellectual property rights
  • Uploading malicious code
  • Spamming or unauthorized advertising
  • Attempting to access restricted systems or data

We may suspend or terminate accounts that violate these rules.


14. Agents

If automated systems or agents access our Services, they must clearly identify themselves and comply with applicable access rules. Any unauthorized or misleading automated access is prohibited.


15. Termination

We may suspend or terminate access to our Services at any time without notice. Certain sections of these Terms will continue to apply after termination, including intellectual property, liability limitations, and legal protections.


16. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free service.


17. Limitation of Liability

To the fullest extent permitted by law, Luban Pride and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.


18. Indemnification

You agree to indemnify and hold harmless Luban Pride, Shopify, and related parties from any claims arising from your violation of these Terms or misuse of the Services.


19. Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will remain valid.


20. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Luban Pride regarding use of the Services.


21. Assignment

We may assign or transfer these Terms at any time. You may not transfer your rights or obligations without our written consent.


22. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Luban Pride is headquartered.


23. Changes to Terms

We may update these Terms at any time. Continued use of our Services after changes means you accept the updated Terms.


24. Contact Information

For any questions about these Terms, contact us at:
[email protected]

Business details:

  • Address: Al Ali Mall - Manama
  • Phone: +973 13 622 444